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The visit went without a hitch. On returning to the house, which was left in immaculate condition I found a gift and letter which was simply amazing. As a family member was a commercial artist, they left me a beautiful watercolor of my house which I will treasure forever. However, of most value to me was the letter, in which they described how much it meant to them to have this break away as a family. It was most moving and that alone made the whole experience so worthwhile. Thank you Time Out, I cannot recommend others to come on board with your amazing organisation highly enough.