Our incredible donors are at the heart of everything we do. We’re proud to have a growing community of generous donors, who open their holiday accommodation to provide comfort and connection for those facing some of life’s most difficult moments.
If you’re thinking about becoming a donor or would simply like to learn more, here’s what you can expect from the process and how it all works.
The saying ‘the home is where the heart is’ couldn’t be more fitting when understanding the impact of a TimeOut donation. Through the charity, we provide generous donors with the opportunity to share an asset that is integral to their lives and in a way that sees it appreciate in value, through the love shared within its walls. This differs from financial donations to charities as it at a relatively low personal cost to the donor, while providing something incredibly valuable to the recipient.
We aim to make the sign-up and donation process as simple and flexible as possible for our donors.
Donors register their property online, including photos, property details, location and any guidelines around availability or specific preferences (e.g. maximum stay length, suitable months, number of donations per year).
A recipient - someone with a stage 4 cancer or incurable illness - submits an application for a TimeOut stay. We verify medical eligibility and confirm the details of the group applying to stay.
The TimeOut team carefully matches each request with available properties. If your home is a good fit and your calendar looks to be available, we’ll contact you with the request for your consideration.
If you’re happy to host the recipient, we’ll confirm the stay by sending an email to both you and the recipient. This includes the booking details, each others contact information, and a template for a simple agreement outlining expectations (between an owner and the recipient).
We’ll check in with both you and the recipient prior to the stay and again afterward, just to ensure everything goes smoothly
If you would like to join our incredible community and donate time in your available space, we would love to hear from you.
If you’re on the fence or looking to learn more register your interest and our team will be in touch to answer any questions you have about the process.
You can also learn more about donating your property here.
