Apply for a TimeOut stay

About TimeOut Stays

TimeOut Stays are made possible by generous holiday homeowners who choose to donate a stay in their homes to our recipient families. This time away gives families the chance to rest, reconnect and spend quality time together.

We currently have around 260 holiday homes across New Zealand, with most homeowners generously donating one or two stays each year. This wonderful community gives us a range of properties and locations to work with, although the options available will vary depending on the time of year, location, group size and the dates requested.

Stays range from 2–6 nights, depending on what each homeowner chooses to offer. When you apply, you can request dates within the six weeks following your application. We don’t facilitate stays over public holidays, Christmas or January, when our holiday homeowners are generally using their properties or making them available to paying guests.

Once we receive your application, our team will look for the best available option for you and your group. While we can’t always find a suitable match for every application, we will always do our best to help.

Our goal is to make the process as straightforward as possible and, when we can, find a TimeOut Stay that works well for you and your family.

Who is eligible?

TimeOut Stays are available to people living with Stage 4 or advanced cancer, or an incurable illness.

To apply, we’ll need some information to confirm the recipient’s diagnosis, along with a copy of their ID. We have made this as simple as possible, with clear information and downloadable templates to help you prepare what is needed.

You can find full details about our eligibility criteria and what you’ll need to provide in our Recipient FAQs.

The application can be completed by the recipient or by someone applying on their behalf, as long as that person will be joining them on the TimeOut Stay.

What does it cost?

TimeOut is a charity, so our stays are completely free for recipients. There are no registration fees, cancellation fees or cleaning costs.

Because each stay is generously donated, we ask recipients to treat the property with care and leave it clean and tidy when they leave. Recipients are responsible for arranging and paying for their own transport, food and other personal expenses.

We encourage recipients to thank the homeowner for their generosity, either with a message or a note after their stay. We are happy to help facilitate this if needed.

How to Apply:

To apply, simply complete our online application form. You’ll be asked to provide verification of the recipients diagnosis, your accommodation needs and details of the people who will be joining you on the TimeOut Stay.

The application must be submitted by the recipient or by a friend or family member who will be joining them on the TimeOut Stay.

Once we receive your application, our team will look for a suitable donated property based on your requested dates, location, group size and accommodation needs.

If we find a suitable match, we’ll contact the holiday homeowner to see if the stay works for them. If they’re happy to accept, we’ll confirm the stay with both you and the homeowner.

You’ll receive the stay details and the homeowner’s contact information, along with a simple agreement outlining the expectations for both you and the homeowner during the stay. You can then communicate directly with the homeowner to finalise the details.

Our team will check in with you and the homeowner before the stay and again afterwards to make sure everything goes smoothly.

You can find more information about applying for a TimeOut Stay in our Recipient FAQs.

APPLY HERE FOR A TIMEOUT STAY