Apply for a TimeOut stay

Become a Recipient

TimeOut is made possible thanks to the incredible generosity of holiday homeowners and accommodation providers all around New Zealand. These wonderful donors open their doors to our recipient families, giving them the chance to enjoy a much-needed break together.

We currently have a community of around 180 properties, with most owners kindly donating a stay once or twice each year. Around 80% of our properties are in the North Island and 20% in the South Island. Because all accommodation is generously gifted, availability can sometimes be limited. This means we can’t always guarantee specific locations, dates or group sizes. Properties are unavailable during peak times like Christmas, January, and public holidays, when our generous owners are unsing or renting out their homes.

When you apply, we can request dates that fall within the following six weeks from the time we receive your application, with donated stays ranging from 2-6 nights.

As a small charity with a limited number of properties, we are not always able to guarentee a match - however we will always do our best. We work hard to provide recipients with the best experience possible.

Who is eligible?

TimeOut Stays are available to individuals diagnosed with an incurable illness or stage 4 cancer - including metastatic, advanced stage, multiple locations or with a poor outlook. TimeOut define an incurable illness as a condition that is progressive, cannot be cured, and is expected to limit life expectancy to five years or less.

 As part of the application, you'll need to provide proof of the recipients diagnosis and ID. Full details on what is required (and downloadable templates to make it easier) can be found in our here. 

Applications can be made by the recipient or by someone else on their behalf, as long as they will be joining the recipient on the TimeOut Stay.

Please note that if the recipient’s health declines and they are no longer able to go on the TimeOut Stay, the booking will be postponed or cancelled. We encourage applicants to keep this in mind when making additional arrangements, such as travel.

What does it cost?

TimeOut is a charity, so all accommodation is provided free of charge for our recipients. There are no registration fees, cancellation fees, or cleaning costs.

Because each stay is generously donated, we ask guests to treat the property with care and to leave it clean and tidy upon departure. Guests are responsible for arranging and covering their own transport, food, and other personal expenses.

We always encourage recipients to share a message of thanks or appreciation with the homeowner, and we’re happy to help facilitate this if needed.

How to Apply:

To apply, simply complete our online application form. You’ll be asked to provide proof of diagnosis, accommodation requirements and details of the people who will be joining the Stay.

The application must be submitted either by the recipient or by a friend or family member who will be accompanying them on the TimeOut Stay.

Once we receive your application, the TimeOut team will do our best to match your request with one of the available donated properties. If a suitable match is found, we’ll contact the holiday homeowner to check if the stay works for them.

If the request is approved, we’ll send a confirmation email to both the homeowner and the recipient. This will include booking details, contact information, and a template agreement outlining the expectations for the stay - between the owner and the recipient.

Before and after the stay, our team will check in with both the recipient and the homeowner to ensure everything goes smoothly and as planned.

You can also learn more about applying for a TimeOut stay here.

APPLY HERE FOR A TIMEOUT STAY