Apply for a TimeOut stay

Become a Recipient

TimeOut is made possible thanks to the generosity of holiday homeowners and accommodation providers across New Zealand. These wonderful donors open their doors to our recipient families, offering a chance to enjoy a much-needed break together.

We currently have a community of around 160 properties, with most owners donating a stay once or twice each year. Approximately 80% of our homes are located in the North Island and 20% in the South Island. Because all accommodation is generously gifted, availability can be limited. This means we may not always be able to meet requests for specific locations, group sizes or dates. Properties are unavailable during peak holiday times such as Christmas, January, and public holidays as our wonderful owners are using or renting out their homes.

We can request dates that fall within the following six-week period from the time we receive an application, with donations varying in length from 2-6 nights.

As a small charity with a limited number of properties, we are not always able to guarentee a match - but we will always do our best. We work hard to provide recipients with the best experience possible.

Who is eligible?

TimeOut Stays are available to individuals who have been diagnosed with stage 4 cancer or an incurable illness. As part of the application process, we require verification of diagnosis and our team is happy to guide you through this step. TimeOut define an incurable illness as a condition that is progressive, cannot be cured, and is expected to limit life expectancy to five years or less.

Recipients may apply directly or have someone apply on their behalf, provided that the recipient will be accompanying them on the stay.

Please note that if the recipient’s health declines and they are no longer able to go on the TimeOut Stay, the booking will be postponed or cancelled. We encourage applicants to keep this in mind when making additional arrangements, such as travel.

What does it cost?

TimeOut is a charity, so all accommodation is provided free of charge for our recipients. There are no registration fees, cancellation fees, or cleaning costs.

Because each stay is generously donated, we ask guests to treat the property with care and to leave it clean and tidy upon departure. Guests are responsible for arranging and covering their own transport, food, and other personal expenses.

We always encourage recipients to share a message of thanks or appreciation with the homeowner, and we’re happy to help facilitate this if needed.

How to Apply:

To apply, simply complete our online application form. You’ll be asked to provide proof of diagnosis, accommodation requirements (such as preferred travelling distance, accessabilty requirements, group size) and details of the people who will be joining the Stay.

The application must be submitted either by the recipient or by a friend or family member who will be accompanying them on the TimeOut Stay.

Once we receive your application, the TimeOut team will do our best to match your request with one of the available donated properties. If a suitable match is found, we’ll contact the holiday homeowner to check if the stay works for them.

If the request is approved, we’ll send a confirmation email to both the homeowner and the recipient. This will include booking details, contact information, and a template agreement outlining the expectations for the stay - between the owner and the recipient.

Before and after the stay, our team will check in with both the recipient and the homeowner to ensure everything goes smoothly and as planned.

You can also learn more about applying for a TimeOut stay here.

APPLY HERE FOR A TIMEOUT STAY